*How do you truly create a mentally healthy workplace—not just a compliant one?*
Mental health expert, author and psychosocial safety leader *Bill Carson* unpack what’s really driving stress, burnout, disengagement and conflict at work — and what leaders must do about it.
Bill has spent years on the frontlines of mental health — from *650+ hours as a Lifeline crisis supporter* to coaching organisations across Australia on psychosocial hazards, psychological safety and mentally healthy leadership. He shares practical, human, immediately-usable tools for leaders, HR teams and WHS professionals navigating this new world of responsibility.
You’ll learn:
* The difference between *psychological* and *psychosocial* safety — and why leaders mix them up
* Why managers fear “opening the floodgates”… and why they shouldn’t
* How to recognise _behavioural signs_ of risk long before burnout or conflict escalates
* The two conversation skillsets every leader now needs
* How to shift from *compliance* to genuine *culture change*
* The three pillars: *Protect. Prevent. Promote.*
* What emotionally healthy leadership actually looks like — without becoming a counsellor
* How to empower self-responsibility instead of rescuing
* The new “PPE” for psychological safety (personal protective equipment for the mind)
Whether you’re a CEO, HR leader, WHS practitioner or team manager, this conversation will help you *navigate psychosocial safety with confidence, clarity and genuine care.*
*Chapters*
00:00 – Welcome & Introduction
01:10 – Meet Bill Carson
02:00 – Insights from Uluru & mental health reflection
03:35 – Psychological vs Psychosocial Safety
06:00 – Why Leaders Misunderstand Psychosocial Hazards
09:00 – Spotting the Signs: Behaviour Changes & Risk
12:00 – Manager Brain vs Human Connection
14:30 – Difficult vs Challenging Conversations
18:00 – Protect, Prevent, Promote Framework
22:00 – Compliance vs Culture Change
28:00 – Psychological PPE (Personal Protective Equipment)
33:30 – Bill’s Final Advice for Leaders
*Follow **Cuppa.tv* (http://Cuppa.tv)* and join our Circle Community to stay in the know *https://cuppa-community.circle.so/feed
*Want to speak further with our guest? *https://cuppa.pickmybrain.world/browse-our-brains
*Linkedin: *https://www.linkedin.com/company/cuppatv/
*Instagram: *https://www.instagram.com/cuppa.tv/
*Facebook: *https://www.facebook.com/enjoycuppa.tv
