Cuppa Concierge

Sydney, Australia


May 22 at 02:01 PM

Turning the Tide - Igniting the Power of Change

Have you ever been caught in a circumstance that inspires you to ignite change?

Join us for an engaging and heartfelt conversation with Olympic royalty, Michelle Ford, author of the compelling book Turning the Tide. In our latest session with Michelle, a gold and bronze medallist at the 1980 Moscow Olympics, shares her incredible journey and the challenges she faced during one of the most politically charged eras in sports history. Get ready to be inspired by her resilience, determination, and the insights she offers from her illustrious career.

Key Points You'll Learn:

  • Historical Insight: Discover the political tensions surrounding the 1980 Moscow Olympics and how they impacted athletes.

  • Doping Scandal: Learn about the East German doping scandal and its long-term effects on female swimmers.

  • Personal Journey: Hear Michelle's story of becoming the youngest Australian Olympian and her path to Olympic gold.

  • Mental Strength: Understand the importance of focus and mental resilience in achieving success against all odds.

  • Olympic Spirit: Appreciate the broader significance of the Olympic experience beyond just winning medals.

  • Advice for Future Athletes: Get inspired by Michelle's advice to young and aspiring athletes preparing for their own Olympic dreams.

Tune in and get an inside look at the trials and triumphs of an Olympic legend. Don't miss out on Michelle's invaluable insights and experiences that continue to resonate in the world of sports today.

Watch now and be inspired! 📚🏅

Want to buy the book? Click here


May 15 at 09:33 PM

Paperback Therapy - Tools for Mastering Your Mental Health

Have you felt the urge to take charge of your mental health and are curious where to start? Dive into a discussion that's all about making therapy accessible, overcoming personal challenges, and the practical tools you can use to enhance your mental health in our latest session with Tammi Miller, author of Paperback Therapy.

In this interview, you'll discover:

  • How "Paperback Therapy" can be a self-help guide through its practical exercises for managing anxiety, depression, and more.

  • The importance of choosing the right therapist and building a relationship based on trust and understanding.

  • Why even therapists need therapy and how it helps them stay effective and empathetic in their roles.

  • Tammi’s insights on the cultural and financial barriers to accessing therapy and her advocacy for making mental health support more inclusive.

  • Practical advice on dealing with life's challenges using the tools from her book, designed to help anyone, anywhere.

Tammi's approach is down-to-earth and her advice is backed by personal experience both as a therapist and a client. Whether you're interested in mental health, looking for self-help strategies, or just keen to hear a genuine conversation about improving emotional well-being, this interview is for you!

Watch, learn, and start your journey towards better mental health today!

Want to buy the book? Click here


May 08 at 12:53 PM

Is your boss making you sick? 

Ever felt overwhelmed by work demands or struggled to maintain a healthy work-life balance? You're not alone! In our latest session, we had the pleasure of chatting with David Lee, the author of 'Is Your Boss Making You Sick? The 8 E's of Equilibrium to Master Work-Life Balance'. David brings over three decades of expertise in media and advertising, coupled with his profound insights as a mind and body coach, to delve into a topic that resonates with many of us.

In this engaging conversation, David shares practical advice and strategies to not just survive but thrive in today's fast-paced work environment. Here are some key insights you'll gain from the replay:

  • Understanding the Impact of Leadership: Learn how effective leadership can significantly influence workplace culture and personal well-being.

  • Strategies for Personal Development: Discover the power of self-care through meditation, journaling, and strategic planning.

  • Navigating Workplace Challenges: Get insights into managing the common yet daunting challenges of remote work and office dynamics.

  • Empowerment Through Continuous Learning: Explore how continuous personal and professional development can be your tool for success.

  • Holistic Approach to Well-being: Unpack the '8 E's of Equilibrium' and how they can be applied to foster balance in every area of your life.

Whether you're a seasoned professional or just starting your career, this session is packed with valuable lessons to help you assess and improve your work-life balance. Don't miss out on this opportunity to transform the way you work and live!

Want to buy the book? Click here


Is your boss making you sick?

Ever felt overwhelmed by work demands or struggled to maintain...


May 01 at 12:59 PM

The Last Victim 

Dive into a captivating conversation with Tracy Hall, whose resilience and determination are nothing short of inspiring. In her latest book, 'The Last Victim,' Tracy shares not just her story, but a powerful message of overcoming adversity, financial empowerment, and the dark world of scams that prey on the unsuspecting.

What You'll Learn:

  • Resilience in the Face of Adversity: Hear how Tracy bounced back from personal and financial setbacks to rebuild her life.

  • Financial Empowerment: Discover the crucial steps towards financial literacy and independence, especially vital for women.

  • Recognising and Avoiding Scams: Learn from Tracy’s unfortunate encounter with a con artist and gain valuable tips to protect yourself.

  • The Importance of Support: Understand the critical role of professional help and a strong support network in overcoming crises.

  • Advocacy and Awareness: Be inspired by Tracy’s journey from victim to advocate, and see how raising awareness can prevent financial fraud.

Tracy's story is a stark reminder of the challenges we might face and the strength we can find within ourselves. Whether you've faced financial difficulties, personal setbacks, or are just looking for a dose of inspiration, this conversation is a must-watch.


Resilience in the face of a...

Dive into a captivating conversation with Tracy Hall, whose...


Apr 24 at 01:10 PM

🌟 Replay Alert: Planning Your Golden Years with Drew Meredith! 🌟

Missed our live chat with Drew Meredith, co-author of 'The Golden Years - How to plan a happy and financially secure retirement'? Don’t worry, we’ve got the replay ready just for you! Tune in as Drew, a seasoned expert in retirement planning, shares invaluable insights on preparing for those golden years. Whether you’re nearing retirement or just starting to think about it, this conversation is packed with practical advice.

Here’s what you’ll learn:

  • 📊 The Importance of Retirement Planning: Understand why it's crucial to start planning early and what long-term retirement planning really involves.

  • 🌐 Holistic Retirement Strategies: Discover why retirement planning isn't just about money — it's about crafting a fulfilling post-work life.

  • 💡 Boosting Financial Literacy: Drew emphasises the need for increased financial knowledge among retirees and how it impacts decision-making.

  • 🛠 Avoiding Common Pitfalls: Learn about the typical mistakes people make when planning for retirement and how to avoid them.

  • 📝 Tailored Financial Advice: Find out how personalised financial advice can significantly enhance retirement preparedness.

  • 🗣 Engaging Discussions on Real-Life Scenarios: Gain insights from discussions on actual case studies that bring retirement planning challenges and solutions to life.

Drew Meredith brings his extensive expertise to the table, explaining complex concepts in an easy-to-understand way. Whether you're planning your own retirement or helping a loved one, this interview is a must-watch!

👀 Watch the replay now on and take control of your future with confidence!

Don't forget to become a member to engage in the chat room and be part of our growing community. See you there!


How to plan a happy and fin...

Missed our live chat with Drew Meredith, co-author of 'The...


Apr 17 at 01:05 PM

Have you ever wondered what it truly takes to break free from convention and transform your life? Join us on as we replay an enlightening conversation with Kay Bretz, author of Turning Right - Inspire the Magic. Dive into Kay’s incredible journey from being a high-powered corporate leader to an ultra-marathon legend, and how he mastered the art of self-transformation.

Are you ready to challenge your own limits? Do you seek to reshape your understanding of what you can achieve? Here’s what you’ll uncover in this inspiring episode:

  • The Power of Unconventional Choices: How taking a different turn can lead you to unexpected successes.

  • Integrating Lessons Across Life: Learn how experiences from one part of your life can catalyse growth in another.

  • Embracing the Journey: Discover why focusing on the process rather than just outcomes can enrich your personal and professional life.

  • Courage and Resilience: Gain insights into building resilience and facing fears head-on to achieve your dreams.

Kay’s story is not just about running; it’s about redefining potential and pushing beyond perceived limits. Whether you're a seasoned leader or someone just starting out, you'll find valuable lessons in Kay’s philosophy that can be applied to both personal endeavours and professional projects.

Don’t miss out on this transformative discussion that might just inspire you to take a right turn in your own life. Who knows what magic you’ll inspire?

Watch the full replay below now 

Want to buy the book: CLICK HERE

Want to invite Kay to speak to your team or at your conference? CLICK HERE


How to transform who you th...

Have you ever wondered what it truly takes to break free from...


Apr 11 at 01:42 PM

Ever found yourself or your team buried under an avalanche of emails, reports, and never-ending tasks? 🤯 It's a common scene in the digital age, but what if there were a way to manage the overwhelm and not just survive, but thrive?

Join us for a riveting Eggshell conversation on with Dr. Delia McCabe, a leading light in the field of nutritional neuroscience, as she delves into the intricate dance between our brains, our diets, and the digital world. 🌿💡📲

If you want to meet with Dr Delia and Cuppa to support please fill out an enquiry by Clicking Here

In this eye-opening session, people leaders like you will uncover:

  • 🍽 How the food we eat directly influences our cognitive performance and stress levels. Are you fuelling your team for success or for stress?

  • 💤 The underestimated power of sleep and blood glucose stability in managing overwhelm. Could these be your secret weapons in enhancing team productivity?

  • 📵 Strategies to establish healthy digital boundaries. Is it time to rethink how and when your team engages with technology?

  • 🧠 Practical tips to create a workplace environment that supports mental well-being and minimises stress. Are you ready to lead the change?

Key Takeaways:

  • Insights into nutritional neuroscience and its impact on workplace performance.

  • Understanding the role of technology in staff overwhelm and how to mitigate it.

  • The significance of blood glucose and sleep for cognitive function.

  • How to establish effective digital boundaries within your team.

Don't miss this opportunity to transform the way you lead and support your team in this fast-paced digital era. Tune in, take notes, and start the journey towards a more resilient, focused, and energised team. 🚀

Questions to ponder:

  • How might your current workplace policies be contributing to staff overwhelm?

  • In what ways can you immediately start to implement changes based on Dr. McCabe’s advice?

  • What steps will you take to ensure your team is fuelled, rested, and ready to tackle their tasks with vigour?

Let's make work a place where stress is managed and productivity soars. Watch the replay now on!


Ease the overwhelm of your ...

Ever found yourself or your team buried under an avalanche of...


Apr 10 at 01:15 PM

Ever pondered the profound impact of your words? Or how your communication style shapes your relationships and leadership? Dive into an enlightening session with Jem Fuller, the author of 'The Art of Conscious Communication for Thoughtful Men,' and embark on a journey to revolutionise the way you interact with the world.

Here's what you'll uncover:

  • The Essence of Conscious Communication: Discover how to bring awareness and intentionality to your conversations. It's not just about what you say, but how you say it.

  • Vulnerability in Leadership: Unravel the power of showing your true self. Learn why leaders who embrace vulnerability forge stronger, more trusting teams.

  • The Ego's Role: Ever find yourself defensively responding in conversations? We'll explore how the ego shapes our reactions and how to navigate its influence for healthier dialogues.

  • Cultural Wisdom: From the ancient teachings of Eastern philosophies to the rich insights of Indigenous cultures, find out how diverse perspectives can enrich our understanding of communication.

  • Practical Tips for Every Day: Get equipped with actionable strategies to enhance your communication skills, including the power of pausing, embracing openness, and the art of truly listening.

Are you ready to transform the way you communicate? This replay isn't just a conversation; it's a stepping stone towards deeper connections, more empathetic leadership, and a more mindful approach to your words and actions.

Dive in now by watching the replay video below and start your journey towards mastering the art of conscious communication. Your words have the power to change your world. Are you using them wisely?

Want to buy Jem's Book? Click here

Want to book Jem to come in and speak to your business or at an event? Click here


Unlock the Art of Conscious...

Ever pondered the profound impact of your words? Or how your...


Apr 04 at 08:45 AM

Why Early-Stage Leaders Deserve More Love: Insights from Shane Hatton

In the bustling world of business, it’s easy to overlook the burgeoning talent nestled within your team, especially those early-stage leaders poised for greatness. Shane Hatton, a maestro in the realms of leadership and culture, recently shed light on this very topic, emphasising the pivotal role these leaders play in the success and vitality of an organisation.

There's people in the middle of the organisations who are kind of the overlooked people,” Hatton points out, stressing the gap in leadership development that many fail to bridge. The conversation with Hatton isn't merely an exchange of thoughts but a clarion call to action for businesses to rethink their approach to nurturing their nascent leaders.

The Missing Link in Leadership Development

According to Hatton, the leadership development spectrum seems polarised, with ample support at the very top and bottom tiers of an organisation, yet a glaring void in the middle. “It's kind of two layers of development. There's really senior leadership development programs... And then there's really technical training,” he observes. This leaves those in the crucial early stages of leadership in a bit of a lurch, underserved and underappreciated.

Why does this matter? As Hatton elucidates, the consequences of neglecting this crucial demographic can be dire, dragging down the overall capability of an organisation. “What ends up happening is the rest of the organisation above them gets pulled down to the level of the capability of those leaders,” he warns. It paints a clear picture: support your early-stage leaders, or risk the foundational strength of your entire team.

A Call to Nurture

The essence of Hatton’s message is not just to spotlight a problem but to encourage a solution. He champions the idea of investing in the growth and development of these emerging leaders, not just for their individual benefit but for the holistic success of the business. “The value of investing in those leaders can help your organisation continue to move forward,” Hatton advises, highlighting the ripple effect of such an investment.

This is where initiatives like the 'So Now You’re A Leader' course come into play. Designed with the early-stage leader in mind, this course fills the void that Hatton speaks of, offering a comprehensive toolkit for those looking to grow their leadership capabilities from the ground up. It’s an opportunity to give these leaders the love and attention they so richly deserve, ensuring they, and in turn, the organisations they serve, thrive.

The Verdict?

Supporting early-stage leaders isn’t just a nice-to-have; it’s a must-have for businesses aiming for success in today’s competitive landscape. “I reckon one of the dangers... is more important to be aware of what happens when we lose that,” Hatton reflects on the peril of neglect. His words serve as a potent reminder of the importance of fostering leadership at every level.

If you’re keen to give your early-stage leaders the love they deserve and propel your business to new heights, 'So Now You’re A Leader' course might just be the stepping stone you need. Let’s not overlook those in the middle; instead, let’s uplift them, empower them, and watch as they help steer the ship to uncharted territories of success and beyond.


Giving the love your early ...

Shane Hatton, is a leading light in leadership and culture....


Apr 03 at 02:03 PM

In this Open Book conversation we delved deep into the transformative world of self-permission with personal development coach Jaemin Frazer. In this eye-opening episode, Jaemin shares insights from his groundbreaking book, The Self-Permission Method, and guides us on a journey towards achieving success by being unapologetically ourselves.

What You'll Discover in This Episode:

  • Beyond Self-Discipline: Why traditional success methods might be holding you back, and how the concept of self-permission can propel you forward.

  • The Four Pillars of Self-Permission: Explore Jaemin’s enlightening approach to overcoming life’s hurdles without the struggle.

  • Redefining Success: Learn how to succeed by aligning your actions with your true self, rather than external expectations.

  • Practical Wisdom for Daily Living: Jaemin provides actionable steps to implement the self-permission method in your daily life.

Ready to Give Yourself Permission to Succeed?

This episode is more than just a conversation; it’s a doorway to transforming how you view success and personal growth.


  • Watch the replay below

  • Want to buy the book: Click here

  • Want to book Jaemin in to speak to your team or at an event? Click here


Uncover the Power of Self-P...

In this Open Book conversation we delved deep into the...